Buy Any Coal is committed to protecting the privacy of our users and customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By accessing our website, you agree to the terms outlined below.
1. Information We Collect
- Personal Information: We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and GST number, when you fill out contact forms or make inquiries.
- Transaction Information: Details about your orders, payment preferences, and any communications related to your transactions.
- Website Usage Data: Non-personal information like IP addresses, browser types, and visit duration is collected automatically to improve website functionality and user experience.
2. How We Use Your Information
- Customer Support: To respond to inquiries, provide assistance, and resolve any issues.
- Order Processing: To confirm orders, manage delivery arrangements, and process payments.
- Website Improvement: To analyze site usage and improve our website's content, layout, and functionality.
- Legal Compliance: To meet legal obligations, including tax and accounting requirements, and ensure compliance with relevant regulations.
3. Information Sharing and Disclosure
- Service Providers: We may share information with third-party service providers (such as payment processors or delivery services) solely for order fulfillment.
- Legal Requirements: We may disclose information if required by law, court orders, or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new owner.
4. Data Security
- Protection Measures: We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, or disclosure.
- Limited Access: Only authorized employees have access to personal information on a need-to-know basis.
5. Cookies and Tracking Technologies
- Cookies: Our website may use cookies to enhance user experience, remember preferences, and analyze website traffic. You may choose to disable cookies in your browser settings, though this may affect website functionality.
- Analytics: We may use analytics tools to gather insights into user behavior on our website, helping us to improve and personalize your experience.
6. Your Rights
- Access and Correction: You have the right to access and request corrections to your personal information.
- Opt-Out: You can request to opt out of receiving promotional communications by contacting us directly.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website signifies your acceptance of the updated terms.